Coronavirus (COVID – 19) Update for Patients
Arrangements for Monday 30 March 2020 - Thursday 9 April 2020
For all queries regarding appointments please contact 01 612 7391.
In the event of an emergency please contact 01 612 7217 where you will be triaged by telephone. Patients should not present at the DDUH even in an emergency.
As a result of a significant number of dental practices currently being closed, the DDUH has been inundated with calls to our emergency phone line. We therefore request that
you only call the emergency number above if you have had a dental accident or require emergency treatment to deal with:
- Bleeding / Haemorrhage
- Serious infection
- Visible swelling in or around the mouth
- Severe pain
- Injuries as a result of a recent trauma / accident
I have an appointment in the DDUH, should I attend?
All patients whose appointments were cancelled for Monday 23 March 2020 - Friday 27 March 2020 will be contacted by the DDUH.
The DDUH regrets the impact that this will have on our patients but these new arrangements are necessary in order to deal with the impact of Coronavirus (COVID-19).
If you are attending for a confirmed appointment in the DDUH and are experiencing symptoms of coronavirus (COVID – 19) including a fever and/or a cough, shortness of breath, breathing difficulties and a high temperature please DO NOT attend for your appointment and contact your GP by telephone for medical advice.
Accompanying a Patient to Appointments
In the interest of safety, and only when it is absolutely necessary, should a patient be accompanied to a DDUH appointment.
These restrictions are being put in place for public and patient health reasons to minimise the possible spread of infections.
If you are a patient or accompanying person, please ensure you follow the hand hygiene guidelines below.
What infection control procedures should I follow when I attend the Hospital for my appointment?
Use the hand hygiene gels in the Hospital foyer and / or at the entrance to the clinical areas.
Cover your mouth and nose with a tissue when you cough and sneeze and put used tissues into a general waste bin.
Use hand hygiene gel before leaving the Hospital.
You can also call the HSE helpline on 1850 241850 for more information.