Coronavirus (COVID – 19) Update for Patients

By webtradeadmin
Friday, 15th May 2020
Filed under:

Arrangements until further notice:

All scheduled routine appointments are cancelled until further notice.  When normal services are resumed patients will be contacted with a rescheduled date. 

Patients should not present at the DDUH even in an emergency.

As a result of a significant number of dental practices currently being closed, the DDUH has been inundated with calls to our emergency phone line. We therefore request that

you only call the emergency number above if you have had a dental accident or require emergency treatment to deal with:

  • Bleeding / Haemorrhage
  • Serious infection
  • Visible swelling in or around the mouth
  • Severe pain
  • Injuries as a result of a recent trauma / accident

To contact this service please see the following information below:

Telephone 01 612 7217 where you will be triaged by telephone by a dentist on duty.

Due to the demand for this service access can be difficult, if the dentist on duty is on another call, your call may ring out and you may need to try again.

The hours for this service is from 9am to 3pm Monday to Friday.  Outside of these hours please contact 01 612 7200 for further information. 

If you are having continued difficulties in accessing this service, you can contact 01 6127391 for more information from 9am to 3pm Monday to Friday only.

I have an appointment in the DDUH, should I attend?

All patients whose appointments were cancelled will be contacted by the DDUH.

The DDUH regrets the impact that this will have on our patients but these new arrangements are necessary in order to deal with the impact of Coronavirus (COVID-19). 

If you are attending for a confirmed appointment in the DDUH and are experiencing symptoms of coronavirus (COVID – 19) including a fever and/or a cough, shortness of breath, breathing difficulties and a high temperature please DO NOT attend for your appointment and contact your GP by telephone for medical advice.

Accompanying a Patient to Appointments

In the interest of safety, and only when it is absolutely necessary, should a patient be accompanied to a DDUH appointment.

These restrictions are being put in place for public and patient health reasons to minimise the possible spread of infections.

If you are a patient or accompanying person, please ensure you follow the hand hygiene guidelines below.

What infection control procedures should I follow when I attend the Hospital for my appointment?

Use the hand hygiene gels in the Hospital foyer and / or at the entrance to the clinical areas.

Cover your mouth and nose with a tissue when you cough and sneeze and put used tissues into a general waste bin.

Use hand hygiene gel before leaving the Hospital.

For more information on coronavirus (COVID-19) please see the HSE website here or the Health Protection Surveillance Centre here.

 You can also call the HSE helpline on 1850 241850 for more information.