Coronavirus (COVID – 19) Update for Patients

By webtradeadmin
Friday, 21st August 2020
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Following guidelines from the Government, it is now mandatory to wear a face covering when attending the Dublin Dental University Hospital, if you have a medical condition that prevents you from wearing a face covering, you will require a letter from your doctor to confirm this. 

From Monday August 24th 2020 normal A&E procedures will  be in operation. For information on this please click here. Details of out of hours service can also be found at this link

I have an appointment in the DDUH, should I attend?

All patients whose appointments were cancelled will be contacted by the DDUH.

The DDUH regrets the impact that this will have on our patients but these new arrangements are necessary in order to deal with the impact of Coronavirus (COVID-19). 

If you are attending for a confirmed appointment in the DDUH and are experiencing symptoms of coronavirus (COVID – 19) including a fever and/or a cough, shortness of breath, breathing difficulties and a high temperature please DO NOT attend for your appointment and contact your GP by telephone for medical advice.

Accompanying a Patient to Appointments:

In the interest of safety, and only when it is absolutely necessary, should a patient be accompanied to a DDUH appointment.

These restrictions are being put in place for public and patient health reasons to minimise the possible spread of infections.

If you are a patient or accompanying person, please ensure you follow the hand hygiene guidelines below.

What infection control procedures should I follow when I attend the Hospital for my appointment?

Use the hand hygiene gels in the Hospital foyer and / or at the entrance to the clinical areas.

Cover your mouth and nose with a tissue when you cough and sneeze and put used tissues into a general waste bin.

Use hand hygiene gel before leaving the Hospital.

Covid19 and Temperature Testing

Due to the healthcare emergency situation brought about by Covid19, the DDUH has implemented a system of temperature checking on entry to the hospital. This is one of a number of measures put in place to ensure the continued safety of our patients, students and staff.

The temperature of all visitors to the hospital will be checked by a thermal camera located at three entrances to the building. The process is a traffic light system where a green light indicates temperature within the normal range and allows the visitor to continue into the hospital. A red light indicates an elevated temperature and instructions displayed adjacent to the camera will indicate the process that will follow depending on whether you are a patient or staff member or student.

The thermal cameras do not take photographs nor do they record any personal identifiable information.

Where a patient’s temperature is detected as elevated their appointment will be rescheduled. 

Under data protection legislation, the legal basis for processing your personal information is that it is necessary for the performance of a contract which you have entered into with us e.g. a contract of employment or for the provision of dental services or in the exercise of official authority vested in us by virtue of our statutory functions as set out in S.I.129 of 1963 under the Health (Corporate Bodies) Act 1961.The legal basis for processing your sensitive personal data (temperature) is that processing is necessary for reasons of public interest in the area of public health.

For more information on coronavirus (COVID-19) please see the HSE website here or the Health Protection Surveillance Centre here.

You can also call the HSE helpline on 1850 241850 for more information.