Access to Services

Who is eligible for treatment?

You will be eligible for treatment if you have;

• Suffered a dental injury (as a result of trauma) or if you require emergency intervention.
• Been assessed by our team of dentists as suitable for treatment by our undergraduate or postgraduate students.
• Been referred by your dentist to our consultant staff for selected specialist care which is not available elsewhere

Accident and Emergency Service

This service is limited to pain relief for people who have had a dental accident or who require emergency treatment to deal with bleeding, serious infection, visible swelling in or around the mouth or certain types of severe pain.

However, patients are advised to contact their own Dentist or Health Services Executive Dentist in the case of an emergency.

A dentist will determine whether the Accident and Emergency team will be able to provide treatment.

If you are accepted, the treatment you receive may only be temporary – sufficient to relieve the pain and prevent serious damage until you can attend your own Dentists or Health Services Executive Dentist.

The Accident and Emergency Service begins promptly at 8.45am and 1.45pm from Monday to Friday only. We strongly recommend that you arrive no later than these times.

We also provide an additional out of hours emergency service from 5.00pm to 10.00pm Monday to Friday and on Saturdays, Sundays and Public Holidays from 9.00am to 10.00pm. Additional Accident & Emergency Services are available outside of these hours. To contact this service telephone 01 6127200 for further information or consult the information leaflet for “Patients seeking Accident & Emergency Care”.

If your problem is not a dental emergency, you will not receive treatment.

Accident and Emergency fees do apply and must be paid in advance.

Specialist Care

The Dublin Dental University Hospital is a centre of excellence for patients who require specialist advanced care not generally available elsewhere.

All referrals must be by letter from your own dentist. Waiting lists are in operation for all such referrals.

Students may be present during your visit to our specialist clinics. On some specialist clinics students will complete your initial examination and provide your treatment under supervision.

Charges will be applied for consultations and treatment provided in specialist clinics.

Student Clinics

The training of the student dentists is a primary function of this Hospital. If you are receiving treatment by a student you are undertaking a commitment to the student to be available to receive treatment.

Your dental care provided by a dental student will take longer than would be the case in general practice. This will include longer treatment times and more appointment dates.

In most cases students must achieve the clinical credits necessary for their training and subsequent qualification and unfortunately failure to attend appointments may result in the student losing important clinical credits.

To avail of this service you must obtain a referral from your own dentist.  your referral should include an overview of your dental needs.

Qualified dentists, closely supervise all student treatment procedures.

If you are under treatment with a dental student and need to contact them you can phone our automated messaging service on 01 6127376 and leave your name, contact number and the name of your student and we will forward your message to them.