Accident and Emergency Services
Patients should contact their own dentist to obtain treatment for dental emergencies in the first instance.
The Accident and Emergency service is limited to pain relief for people who have had a dental accident or who require emergency treatment to deal with:
- Bleeding / Haemorrhage
- Serious infection
- Visible swelling in or around the mouth
- Severe pain
- Injuries as a result of a recent trauma / accident
Patients are advised to contact their own Dentist or Health Services Executive (HSE) Dentist for other dental services.
A dentist will determine whether your dental problem is appropriate for treatment by our Accident and Emergency team. Treatment is at the discretion of the screening dentist on duty.
If you are accepted for emergency care, the Accident and Emergency team will do their best to treat you. The treatment may be just temporary – sufficient to relieve the pain and prevent serious damage until you can attend your own Dentist or your Health Board Dentist.
Times of Service
Monday to Friday
- Screening for morning clinics begins promptly at 8.45 am.
or - Screening for afternoon clinics begins promptly at 1.30 pm.
Attendance at these times is important as we cannot guarantee that our Accident and Emergency team will be able to provide you with treatment outside these times.
N.B
As our Accident and Emergency service is restricted on the numbers of patients which we can accept on each clinic, we do on occasion reach our full patient capacity in either a morning or afternoon session.
Unfortunately such an occurrence is unpredictable as this service is walk-in.
If this occurs during the morning session you may be asked to return that afternoon or alternatively if it occurs in the afternoon you may be asked to return the following day. Please be understanding to our staff that this is outside their control and this event occurs due to high demand on our Accident and Emergency services. This clinical decision will be based on whether you have been accepted for emergency care as set out above and your presenting complaint.
Out of Hours Emergency services
We also provide an out-of-hours emergency service from 5pm to 10pm Monday to Friday and on Saturdays, Sundays and Public Holidays from 9am to 10pm for severe dental emergencies only.
This service is managed by telephoning 01 6127200. You will need to provide a contact number for the dentist on duty to contact you via our answering service. It can take up to 2 hours for your call to be returned.
Please do not present to the Hospital facility as this service is managed by appointment only. This service may also be limited to advice by telephone only.
Please read the information below on how to access this service as an appointment is required. If you have a severe dental emergency outside these hours, you should contact your nearest general hospital.
How do I contact the Emergency Out of Hours Service?
As above, to access this service you must telephone in advance. Do not turn up as this service is managed by appointment only or advice by telephone only.
Phone (01) 612 7200
When you dial this number please listen carefully and follow the instructions to be connected to our answering service. After the message you will hear a beep (tone), state clearly your name and the telephone number where you can be reached for the next 2 hours
A dentist will telephone you and advise you as to what to do next. This can be up to 2 hours from the time of your call. Please ensure you are available to take the return call.
Do I have to pay for Accident and Emergency service?
- The Accident & Emergency fee €70 is payable at your visit. It covers your initial visit to the Accident and Emergency Department only, and any return visits to Accident & Emergency with the same problem, within three months of your first visit.
- The Accident and Emergency on-call charge is €100. We will send you an invoice for this charge, which you must pay within five working days. It covers your initial visit to the Accident and Emergency Department only, and any return visits to the department with the same problem, within three months of your first visit.
- If you hold a current Health Services Executive Eastern Region (HSE) Medical Card and live in Dublin, Wicklow or Kildare you will not be billed for Accident and Emergency treatment.
- If you hold a current E111 Government Scheme for Foreign Visitors or an E128 Government Scheme for Foreign Visitors, you will not be billed for Accident and Emergency services.
- If you require copies of your x-rays or treatment records, charges will apply.